ELISA Business Network Support

Welcome to ELISA Business Network support.

Our mission is to connect entrepreneurs, investors, and innovators across Africa and around the world. If you need help using the platform, we are here to assist.


Contact Support
If you need assistance with your account or experience any technical issues, please contact us.

Email Support

support@elisanetwork.com

We aim to respond within 24–48 hours.


Account Help
I cannot log in
Make sure you are using the correct email and password.

If you forgot your password, use the Forgot Password option in the app login screen.

Account Access
ELISA Business Network is available to approved members of the ELISA community.

Accounts are created by our team for participants in our programs and partner organizations.

If you believe you should have access but have not received login credentials, please contact:

support@elisanetwork.com

How do I edit my profile?

  • Open the app
  • Click the menu icon in the upper right-hand corner
  • Tap Edit Profile
  • Update your information
  • Click Save

Reporting Users or Content
We are committed to maintaining a safe and professional environment.

If you encounter inappropriate content or behavior:

  • Open the user's profile or post
  • Tap the menu (•••)
  • Select Report
  • Our team reviews reports and takes appropriate action when necessary.


Blocking Users
If you wish to stop interacting with a user:

  • Open the user's profile
  • Tap the menu (•••)
  • Select Block User
  • Blocked users will no longer be able to contact you.


Technical Issues
If the app is not working correctly, try the following:

  • Restart the app
  • Check your internet connection
  • Update the app to the latest version
  • If the problem continues, contact support.


Business & Partnership Inquiries
For partnership opportunities or investment inquiries:

 
partners@elisanetwork.com
 

About ELISA Business Network
ELISA Business Network connects entrepreneurs, investors, and operators who are building the future of African enterprise.

Through professional networking, events, and collaboration tools, ELISA helps members discover opportunities and build meaningful business relationships.