We make countless decisions. Some that push the business forward and others that lead to setbacks. The true test of our leadership is not in always getting it right but in owning the outcome, good or bad. Avoiding responsibility for mistakes will damage your credibility, while openly acknowledging the missteps and taking corrective action will strengthen the trust we’ve worked so hard to build.
Being accountable also means setting realistic expectations and delivering on your promises. When we overcommit and underdeliver, we end up creating a culture of disappointment. Transparency in decision-making, admitting when adjustments are needed and ensuring follow-through builds reliability and confidence in our leadership.
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