Outsourcing doesn’t outsource accountability

Section 5 : You are always part of the result

It is tempting to believe that once something is out of your hands, it is out of your control. But that thinking slowly eats away at trust. People work differently when they know their leader is invested. You don’t need to hover, you just need to be present or available. They trust you more when they feel your attention. When they know you notice. That what they are doing connects to something bigger and that it still matters to you even if you’re not the one doing it.

Entrepreneurs who stay close to the outcomes even when they are not doing the work themselves, tend to build stronger cultures. Teams learn to take ownership not because they are being micromanaged, but because ownership is modeled. When people see you step in when needed, they learn to step up too.

And when something does go wrong, as it sometimes will, you are already in it. You do not have to scramble for context or shift blame. You can take responsibility with clarity. You can respond, not react. That is what makes the difference between a setback and a pattern.